Safe and Responsible Gaming

Ensure responsible gaming at to1971

Gaming should always be a source of enjoyment — at to1971 we make your safety and wellbeing our top priority and ensure all responsible gaming features are in place.

Why responsible gaming matters

Online gaming is a modern form of entertainment. Like any form of entertainment, it is important to enjoy it within limits. At to1971 we believe responsible gaming is not just a rule — it is a commitment to a happier life for you and your family.

Play for entertainment

Always treat gaming as a form of entertainment, not a source of income. Responsible gaming means understanding your financial limits and never trying to chase losses.

Set a budget

Decide on a fixed budget before each session and stick to it strictly. Placing extra bets in hopes of recovering lost money goes against responsible gaming.

Manage your time

Consciously monitor how much time you spend gaming. Setting gaming time around your family, work, and social life makes responsible gaming easier.

Self-exclusion feature

If you feel you need a break from gaming, use the self-exclusion feature at to1971. You can suspend your account for a set period of time.

Protect your mental health

Stay away from gaming during times of stress, depression, or financial difficulty. Your ability to make decisions is reduced at these moments and risk increases. The first condition of responsible gaming is playing with a clear mind.

Protect your family

Keep underage individuals away from your gaming account. Never share your login details. to1971 provides services only to people aged 21 and above.

21+ age policy

to1971 strictly provides services to people aged 21 and above.

21+

For adults only

All gaming services at to1971 are for people aged 21 and above only. We verify age during account registration and verification. If a user is found to be below this age limit, their account will be closed immediately. Protecting minors from gaming is at the core of our responsible gaming policy.

Age verification

All new members must prove their age with a national identity card or passport. Providing false information will result in account termination.

Account Protection

Never share your password or login details with anyone. Keep your account secure, especially from underage family members.

Immediate action

If any underage person attempts to play, we immediately close the account and arrange to return any deposited funds.

Your control features

to1971 gives you the ability to manage your gaming experience entirely on your own terms.

Deposit limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this protects you from impulsive decisions. The minimum deposit at to1971 is ৳500.

Loss limit

Decide in advance how much you are willing to lose within a given period. When you reach this limit the system will automatically alert you. This is an effective tool for responsible gaming.

Session time limit

Set a maximum duration for each gaming session. When the time is up you will receive a break reminder. Regular breaks reduce the risk of gaming addiction and support responsible gaming.

Self-Exclusion

You can suspend your account for a period ranging from 7 days up to a permanent exclusion. During self-exclusion you will not be able to log in to your account. If this decision is right for your wellbeing, we will fully support you in it.

Time-out option

For a quick break you can take a 24-hour or 72-hour time-out. All gaming activity will be paused during this time, but your account will remain active. Short-term breaks help build responsible gaming habits.

Reality check alerts

At set intervals you can view a summary of how long you have been playing and how much you have spent. This transparency helps you make responsible decisions.

Recognise the signs of addiction

Gaming addiction develops gradually and is often noticed late. If any of the following apply to you, contact the to1971 support team or seek help from someone close to you.

Remember: Seeking help is a sign of courage, not weakness. Responsible gaming means knowing your own limits.

  • You feel the need to keep playing to recover money lost through gaming.
  • You repeatedly fail to stop or reduce your gaming.
  • Gaming is damaging your relationships with family, friends, or at work.
  • You are gaming with money meant for daily expenses or borrowed money.
  • You feel restless, irritable, or anxious when you are not gaming.
  • You are hiding from family or friends how much time and money you spend on gaming.
  • You are using gaming as an escape from problems or stress.
  • You are prioritising gaming over sleep, food, or your health.

Top tips for responsible gaming

Follow these tips for an enjoyable and safe gaming experience at to1971.

01

Set a budget before you play

Decide how much you can spend before you start gaming. When that budget runs out, end the session — regardless of wins or losses.

02

Take regular breaks

Take at least a 15-minute break every hour. Get up, walk around, drink some water. When your body and mind are fresh, decisions are easier to make.

03

Do not play under the influence or when emotionally agitated

Avoid gaming after consuming any intoxicating substance or when you are emotionally worked up. The likelihood of making risky decisions is higher in this state.

04

Drop the misconception that winning guarantees money

Winning in gaming is entirely random. No pattern or strategy guarantees a win. Accepting this reality is the foundation of responsible gaming.

05

Keep other hobbies besides gaming

Watching cricket, reading books, spending time with friends — these activities should also be part of your life. Do not limit your enjoyment to gaming alone.

06

Talk openly with your loved ones

If you have any issues with gaming, talk to your family or a trusted friend. Do not carry the problem alone — seek help.

Need help? We are here

to1971's Bengali-speaking support team is ready 7 days a week, 24 hours a day to assist with any responsible gaming matter.

Live chat support

Get instant assistance in Bengali 24 hours a day, 7 days a week. We will help you set deposit limits, take self-exclusion, or answer any responsible gaming question.

Email support

Contact us by email for detailed help on complex matters. Our team will reply in Bengali promptly.

[email protected]

FAQ and information centre

Find answers to common responsible gaming questions in our FAQ section. It also explains how to use the control features.

Responsible gaming common questions

Here are answers to the questions our users ask most often.

Go to the "Responsible Gaming" option in your account settings to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period. Contact our 24/7 live chat for assistance.

Once you take a self-exclusion, you will not be able to log in to your account or carry out any gaming activity. Your balance will be kept safe and reactivated when the exclusion period ends. In the case of a permanent exclusion, your balance will be returned after the account is closed.

Contact to1971's 24/7 live chat support or email us at [email protected]. Our trained team will help you take self-exclusion, set limits, or any other protective steps. Speaking with a trusted family member is also a good step to take.

Yes, to1971 is strictly for people aged 21 and above only. Age verification is mandatory at registration. If any underage person attempts to open an account or play, the account will be closed immediately.

A time-out is a short-term break — typically 24 to 72 hours — during which the account is temporarily inactive. A self-exclusion is longer-term — ranging from weeks to permanent — and is a stronger measure against gaming addiction. Both are important tools for responsible gaming.

Start by having an open and empathetic conversation with them. Help them reach out to to1971's live chat support. Our team will guide them through self-exclusion or other protective measures. Offering support rather than criticism is the most effective approach.

Enjoy safely
Responsible gaming environment at to1971

All our games are made for entertainment. Play within your limits, enjoy yourself, and our support team is always by your side whenever you need us.

For ages 21 and above only. Play responsibly.