to1971's Privacy Policy
Your personal information is completely safe with us. This policy transparently explains how we collect, store, and use your data.
Introduction and Applicability
to1971 (referred to hereinafter as "we", "us", or "platform") is a trusted online gaming service in Bangladesh. By using our website to1971.cam, you agree to the terms of this privacy policy.
The purpose of this privacy policy is to clearly inform you about what types of data we collect, how they are used, how long they are stored, and what steps we take to protect your information. to1971 believes that user privacy is a fundamental right, and all our operations are guided by this belief.
This policy applies equally to all registered members, visitors, and service users of the to1971.cam website. It does not apply to any third-party websites or services.
The Information We Collect
We collect various types of information when you open an account and use services at to1971. This information falls into two main categories:
2.1 Information You Provide Directly
When you register on our platform or use any service, you voluntarily provide us with the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
- Documents required for identity verification (National ID card or passport)
- Contact information provided in support chat
2.2 Automatically Collected Information
When you browse our website, certain information is collected automatically through technical means:
- IP address and device type
- Browser and operating system information
- Time spent on the site and pages visited
- Cookie and log file data
- Game play history and transaction records
Use of Information and Purpose
to1971 uses collected information only for specific and lawful purposes. We never use your personal information unnecessarily or for unauthorized purposes.
Account Management
Your information is used to create, verify, and secure your account. Age verification ensures that only users aged 21 and above are using the service.
Transaction Processing
Payment information is used to process deposit and withdrawal requests and to maintain records of financial transactions.
Customer Support
Our 24/7 live chat support team uses the information you provide to resolve your issues quickly.
Security Assurance
Log data and transaction history are analyzed to detect and prevent fraud and irregular activity.
Service Improvement
User experiences are analyzed to improve the quality of games, payments, and overall services on our platform.
Communication
Your email is used to send important account-related notifications, policy changes, and security alerts.
Cookies and Tracking Technologies
to1971 uses cookies and similar technologies that make your browsing experience smoother and more personalized. Cookies are small data files stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and core platform functionality. Without these, the site cannot function properly.
- Performance Cookies: Help improve the user experience by analyzing which pages of the site are visited most frequently.
- Functionality Cookies: Remember your language preferences and other settings so your experience is better on your next visit.
4.2 Cookie Control
You can disable or delete cookies at any time by going to your browser settings. However, disabling essential cookies may disrupt some important functionality of the site and you may not be able to use our services properly.
Information Sharing and Third Parties
to1971 never sells, rents, or provides your personal information to third parties for commercial purposes. However, in certain specific situations we may share limited information:
- Payment Processors: The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and banking services to complete transactions.
- Legal Obligations: Information may be provided in compliance with applicable law in response to a court order or a legitimate request from a competent authority.
- Fraud Prevention: Necessary information may be shared with regulatory bodies to detect financial crime or fraud.
- Game Providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe receive limited technical information to operate games, but they do not receive your financial or identity information.
Data Protection and Security Measures
To ensure the security of your information, to1971 follows industry-standard technical and administrative protection measures. Our platform is committed to providing a safe and reliable gaming environment.
SSL Encryption
All data transmissions are secured with SSL/TLS encryption, keeping the risk of data theft to a minimum.
Firewall Protection
Advanced firewall technology is used to protect our servers from unauthorized access.
Two-Factor Authentication
Two-factor authentication is used to enhance account security.
Although we take the highest precautions to protect your information, no internet-based service can guarantee 100% security. We therefore also ask you to keep your account password confidential and not share it with anyone.
Data Retention Period
to1971 retains your personal information only for as long as it is necessary or legally required. The retention periods for different types of information are set out below:
- Account Information: For as long as the account is active and for the period required by legal obligations after it is closed.
- Financial Transaction Records: Retained for the long term in compliance with financial regulations, as required for legal and audit purposes.
- Cookie and Session Data: Session-based cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
- Support Communications: Retained for a defined period for the purpose of improving customer service quality and resolving disputes.
After the defined retention period has ended, data is securely deleted or anonymized so that it cannot in any way reveal your identity.
Your Rights Regarding Your Information
As a member of to1971, you have several important rights over your personal information. We fully recognize and respect these rights.
Right to Access
You may request to see what information we hold about you. Submit this request via live chat or email.
Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected.
Right to Deletion
In certain circumstances you may request that your personal information be deleted, though where legal obligations exist it may not be possible to delete it entirely.
Right to Object to Processing
You may object to the processing of your information for marketing or non-essential purposes, and we are required to comply.
To exercise any of the rights mentioned above, contact us via 24/7 live chat or email. We will process your request as quickly as possible.
Protection of Minors
to1971 is for users aged 21 and above only. We do not intentionally collect any information from anyone under the age of 21. Age verification measures are in place during the registration process.
If we are informed that a minor has registered on our platform, we will immediately close that account and delete all associated information.
If you suspect that a minor is using our platform, please notify our support team.
Policy Changes and Updates
to1971 reserves the right to amend this privacy policy as needed. This policy may be updated due to expansion of services, changes in technology, or legal obligations.
If any significant changes are made, we will notify registered members by email and indicate the updated date on this page. If you continue to use our platform after the changes, it will be assumed that you have agreed to the new policy.
We therefore advise you to visit this page regularly so that you remain informed about the latest policy.
Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our Bengali-speaking support team is ready to assist you seven days a week, twenty-four hours a day.
Live Chat Support
Get instant assistance through the live chat on our website. Our team will answer your questions directly in Bengali.
Email Contact
For detailed requests or formal data-related matters, email us:
[email protected]
For more information, visit our About Us page or find answers to common questions in the FAQ section.
Enjoy Gaming Safely at to1971
Get the best online gaming experience while keeping your information secure. Our 24/7 support team is always here for you.